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BankPlus Amphitheater Rules

To ensure the safety of all patrons and guests, BankPlus Amphitheater at Snowden Grove has created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund. 

The amphitheater implements a strict set of rules and regulations that everyone must follow while in attendance. 

These rules are designed to ensure the safety and security of those visiting the venue, as well as staff and performers. Be sure to read through these rules and policies before you attend to avoid any problems when you get to the amphitheater. 

If you have any questions, please contact the box office at 901-577-9090.

Bag policy

The BankPlus Amphitheater enforces a clear bag policy in the interest of the safety of those inside the venue. Only a certain type of bag is allowed in, so let’s take a look at what is permitted:

  • » Clear bags – either PVC, clear plastic, or vinyl – that are no larger than 12 inches by 6 inches by 12 inches. This includes drawstring bags, backpacks, and fanny packs. 

  • » Small clutch bags or purses that are no larger than 4 and a half inches by 6 and a half inches. These bags can be with or without a strap or handle. They can be taken with you into the venue alongside approved clear bags. 

  • » Clear plastic freezer bags that are no larger than one gallon, such as Ziploc bags or something similar. 

Keep in mind that the fastest way to get into the venue is by not bringing a bag with you in the first place. If you have a clear bag that abides by the bag policy, or no bag at all, you will be given access to the Express Lane. This will get you into the venue much more quickly. 

Exceptions can be made to the regulations for bags when it comes to medical items. If this is the case for you, bring along your medical necessities in the bag you keep them in. Staff at a specifically designated gate will be able to help you. 

Any bags larger than the specified sizes are not allowed inside the venue. This includes camera bags, backpacks, briefcases, clutch bags, cooler bags, duffel bags, binocular bags, and rolling luggage, to name a few.

Cashless policy

The BankPlus Amphitheater is a completely cashless venue. This is to ensure that wait times are reduced and that transaction processes are improved. There are no ATMs on site, so be aware of this before you attend the venue. 

The amphitheater accepts the following payment methods:

  • » Apple Pay
  • » Credit card
  • » Debit card
  • » Google Pay
  • » Samsung Pay

Code of conduct

A code of conduct is implemented at the venue, and all attendants are expected to abide by it. 

This code was created to ensure that everyone in the venue has a safe and comfortable experience while they are there. The following behavior does not abide by the code of conduct, and it will not be tolerated:

  • » Abusive or foul language.

  • » Alcohol impairment or intoxication leading to irresponsible behavior.

  • » Attempting to enter restricted areas without the correct credentials or the appropriate authorization. 

  • » Failing to listen to instructions provided by staff at the venue. 

  • » Obscene gestures.

  • » Smoking.

  • » Unruly, illegal, or disruptive behavior. 

  • » Using signs or banners that obscure fellow guests’ views, feature objectionable subject matter, obscure advertising, or are commercial. If guests are found with banners or signs of this nature, management reserves the right to remove them. 

Staff members reserve the right to intervene if they believe a guest is acting in a way that does not abide by the code of conduct. Guests who do violate these regulations are subject to ejection from the venue without a refund.

Lost and found

The BankPlus Amphitheater at Snowden Grove has a lost and found department at the box office. You can contact the amphitheater directly after an event at [email protected]. Make sure that you include all the relevant details when you email the venue to query your lost item. Details that you should mention include what the item is and the date and time you attended the venue. 

Permitted items

The venue has a list of items that can and cannot be brought into the amphitheater. Let’s first take a look at what is allowed to be taken in with you. 

  • » Bags that abide by the bag policy. 
  • » Binoculars.
  • » Blankets.
  • » Disposable, non-professional cameras (show specific).
  • » Empty plastic water bottles that can be reused. 
  • » Non-aerosol sunscreen. 
  • » Ponchos.
  • » Raincoats.

Prohibited items

There are also items that are strictly prohibited from being brought into the venue. If you bring any of these items with you, you will have to return them to your vehicle. If you did not travel by car, you may not be allowed into the venue, as there is nowhere for your items to be stored. 

The list of prohibited items is as follows:

  • » Any animal other than service animals.
  • » Any kind of aerosol.
  • » Audio recording devices.
  • » Bags that do not abide by the bag policy.
  • » Bottles.
  • » Bug spray.
  • » Cans.
  • » Chairs of any kind.
  • » Coolers.
  • » Containers.
  • » Dangerous or sharp items.
  • » Decals or stickers.
  • » Drones.
  • » Fireworks.
  • » GoPro cameras.
  • » Horns.
  • » Illegal substances. 
  • » iPads or tablets.
  • » Items that are disruptive or that cause a nuisance. 
  • » Laser pointers.
  • » Large signs or banners. 
  • » Liquid containers.
  • » Mace.
  • » Musical instruments.
  • » Noisemakers.
  • » Outside food or drink
  • » Objects that obstruct the view of other guests
  • » Pepper spray.
  • » Poles.
  • » Professional cameras.
  • » Selfie sticks. 
  • » Sticks of any kind. 
  • » Video recording devices
  • » Weapons.
  • » Whistles.

Security

Guests will be subject to security checks before they are allowed into the venue. Guests must pass through security checkpoints with metal detectors as they enter. Bags will also be searched. 

These procedures are to ensure the safety and security of everyone at the venue. Any guests who refuse to go through the appropriate security checks may not be allowed into the amphitheater. 

Smoking policy

Smoking is not allowed anywhere inside the venue. However, there are designated smoking areas outside. 

Weather policy

Events and concerts at the BankPlus Amphitheater will continue no matter what the weather! However, extreme weather situations can change this. 

If this happens, guests will be notified through email. The venue’s social media platforms will also be updated with the relevant information, so be sure to follow them if possible.